Terms and Conditions for Lisa Valentine Yoga
By booking a class, private session or event with Lisa Valentine Yoga you are entering into a contract which has the following conditions:
Lisa Valentine Yoga is not liable for any costs incurred due to cancellation or changes caused by unforeseen events (weather, loss of venue or facilities, acts of God, or any other event beyond our control). It is expected that adequate insurance is taken out by the client to cover them for any losses they may incur. If Lisa Valentine Yoga chooses to cancel an event then any monies paid will be returned.
Clients are responsible to ensure they disclose any medical conditions or injuries, (including mental health conditions) to Lisa Valentine Yoga
Lisa Valentine Yoga and any teachers that work for her takes no responsibility for any injuries sustained by participation in yoga and related activities.
Courses: By booking a term of classes you are receiving a discounted price for a confirmed place in that class. If you are unable to make any of the block there is no facility to extend, come to another class, or receive a refund.
Private sessions or drop in classes: Payment is due at the time of booking. Cancellation period is 48 hours given in writing (email to lisavalentine13@icloud.com ), an alternative date will be offered. If less than 48 hours notice is given the session is charged as taken.
Workshops and Day Events: For events that are a full day or less, then full payment is required at time of booking to secure your place. If you cancel with more than 28 days notice in writing then full payment less 20% admin fee will be given. Cancellation between 28 and 14 days, 50% refund will be given. Cancellation less than 14 days – no refund, credit or alternative will be given. You may be able to send a substitute in your place, but only if this is first agreed by Lisa Valentine Yoga
UK Retreat Weekends: A deposit of £250/300 is required to book your place. This is non-refundable. Full payment is due 2 months in advance. Cancellation is required in writing. Cancellation of more than 90 days – Full refund of monies paid (less deposit). Cancellation between 90-60, refund of 50% of the monies paid (after deposit amount deducted). Cancellation of less than 60 days, no refund, credit or exchange.
Retreats and holidays longer than 2 nights: A minimum deposit of £300 is required to book your place (this will vary for each retreat). The deposit amount is non-refundable. Full payment is due 3 months in advance. Cancellation is required in writing. Cancellation of more than 120 days – Full refund of monies paid (less deposit). Cancellation between 120- 90 days, refund of 50% of the monies paid (after deposit amount deducted). Cancellation of less than 90 days, no refund, credit or exchange.
Holiday insurance is vital and a must for all retreaters. Please ensure you read the full terms and conditions when signing the booking form.
For Studio day or 1/2 day Hire: A non-refundable deposit of £20 is required to reserve your date. The Balance will be due nearer the time. Once full payment is made this will become non-refundable or transferable unless agreed by Lisa Valentine Yoga in advance.
Studio Etiquette:
Timing: Studio policy is that the studios will be open 10 minutes before your class or workshops not before. Please wait in your cars if you happen to arrive early as we do not have space or seating in our reception areas. If you are late which I totally understand happens, please enter the classroom after the opening meditation as quietly as possible.
Health and Hygiene: If you have a common cold please use the hand sanitiser in reception before entering studio. If you use one of our mats we ask you to kindly wipe down with the anti bacterial spray at the end of practice. Personal Hygeine is a tricky subject to bring up but as we are just a small boutique studio with no changing or shower facilities, if you are coming straight from work, gym, run, bike ride etc, please know that you are welcome to use the bathroom and basket of toiletries supplied before class.