Cancellation Policy
UK Retreat Weekends: A deposit of £250 is required to book your place. Please note this is non-refundable. Full payment is due 3 months in advance of retreat. Cancellation is required in writing. Cancellation of more than 90 days – Full refund of monies paid (less deposit). Cancellation between 90-60, refund of 50% of the monies paid (after deposit amount deducted). Cancellation of less than 60 days, no refund, credit or exchange.
Retreats and holidays longer than 2 nights: A minimum deposit of £300 is required to book your place (this will vary for each retreat). The deposit amount is non-refundable. The balance is due 3 months in advance. Cancellation is required in writing. Cancellation of more than 120 days – Full refund of monies paid (less deposit). Cancellation between 120- 90 days, refund of 50% of the monies paid (after deposit amount deducted). Cancellation of less than 90 days, no refund, credit or exchange.
In the unlikely event that Lisa Valentine Yoga/Shakti Yogis Ltd has to cancel your holiday we will credit your payment towards any future retreat, or refund where possible with the exception of (where applicable) flights, insurance, travelling costs or any other expenses. Notification of cancellation can be given up to 21 days before the start of the holiday. It is your responsibility to ensure that you are covered by private Travel Insurance for the full duration of the holiday in respect of medical expenses, injury, death, repatriation, cancellation and curtailment, with adequate cover.
I cannot accept any liability for:
• Cancellations, delays or changes caused by events beyond my control.
• Participants' medical, psychiatric, or emotional conditions which may develop during or subsequent to the holiday.
• Loss of, or damage to, personal property of participants.
If you have any complaints or queries during the holiday, please let me know immediately and I will try to the best of my ability to resolve them.